There has been a paradigm shift in the technology services industry over the last 10 years. The use of technology for recruiting, required speed to market for business applications and a skill reduction in the services sector has produced a substandard quality of contractor services to the major vendor managed programs. Technology resources have been turned into a commodity through competitive tactics and tight metrics built into vendor programs. This shift has caused the following to occur:
→ Weak candidate and contractor selection processes
→ Lack of reference and background checks
→ Eradication of candidate exclusivity and submittal permission
→ Focus on speed has replaced focus on quality
→ Creative sourcing and candidate tracking elimination
A service provided to F1000 companies, e-four measures and reports standard vendor information and practices to contingent workforce programs. In an effort to produce higher standards for increased service quality, we engage with the contingent workforce and human resource teams of major corporations to map out industry models and best practices required by vendor firms.
The vendor compliance and audit services were developed to create a mechanism for keeping vendor firms within the expected boundaries during and after the vendor selection process.
The objectives of this program are to:
→ Monitor vendor information accuracy
→ Mitigate corporate risk
→ Ensure company value system compliance
→ Increase work productivity within the contingent workforce teams
→ Reduce time and cost in the contractor selection process
→ Increase candidate submittal to hire ratios
→ Increase interview to hire ratios
→ Create accuracy of required vendor documentation
→ Identify and certify sound hiring practices
→ Execute spot audits to verify vendor compliance
Ultimately, e-four strives to create a higher standard of work processes for those companies wishing to provide services to the top companies with workforce management programs.